FAQs
FAQs
How fresh are the cookies?
Every order is baked in small batches close to dispatch. We recommend enjoying them within a few days of delivery for the best texture.
How should I store them?
Keep them in an airtight container at room temperature. For a warm, fresh-from-the-oven feel, a few seconds in the microwave brings the centre back to life.
Do you offer pickup?
Yes. Pickup is available at checkout for eligible locations, and you will receive a notification when your order is ready.
Which payment methods do you accept?
We accept major cards and local payment options through our secure payment provider. All prices are shown in Saudi Riyal (SAR).
Can I change or cancel my order?
Because we bake to order, changes are possible only within a short window before preparation starts. Contact us as soon as possible and we will do our best.
Do you have a loyalty programme?
Yes — qualifying orders earn rewards that you can redeem against future orders. Track your progress from your account.