Privacy Policy

This policy explains what we collect, why we collect it, and the choices you have. We keep it as plain as we can.

Information we collect

We collect the details you give us when you place an order or create an account — such as your name, phone number, email, delivery address, and order history.

We also collect limited technical information (such as device and usage data) to keep the store secure and working well.

How we use it

To process and deliver your orders, provide customer support, operate loyalty rewards, prevent fraud, and improve our products and service.

We do not sell your personal data.

Payments

Payments are handled by our payment provider. We do not store full card numbers on our servers.

Your rights

You can request access to, correction of, or deletion of your personal data by contacting us at hello@crumera.sa.

Retention

We keep order and account records only as long as needed for legal, accounting, and operational purposes.